This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through handylittleme.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy, Amazon, or any third-party services you access through this website.

YOUR PERSONAL INFORMATION

  • I value your privacy, and we will do everything possible to keep it private.
  • I will not share your information with other companies for any reason.
  • Every free pattern on the website handylittleme.com is provided totally free of charge.
  • Handylittleme does not require signing up, logging in, or registering to access any free resources or free knitting patterns.
  • You will only need to be able to sign in if you create an account in my shop so that you can view your pattern orders or memberships.
  • To fulfill any orders placed in the shop, you must provide me with certain information (which you provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering.
  • This information is used for billing purposes and to fill your orders.
  • If I have trouble processing an order, I will use this information to contact you.
  • When you sign up for the Handy Little Me newsletter, the information you provide (your name and email address) is used solely for the purpose of sending out the newsletter.
  • This information is kept private and used only by me.

WHY I NEED YOUR INFORMATION AND HOW I USE IT

I rely on a number of legal bases to collect, use, and share your information, including:

  • As needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
  • When you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
  • If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
  • As necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services, and 2) Compliance with the Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Seller Policy and Terms of Use.

REGARDING 3RD PARTY ADVISORS

Affiliate Links

  • I use affiliate links throughout my site.
  • I may earn a small commission for my endorsement, recommendation, testimonial, and/or link to any products or services from this website.
  • This is at no cost to you.
  • Your clicks help support my work by bringing you free knitting and crochet patterns.

Advertising

This Site is affiliated with CMI Marketing, Inc., d/b/a Raptive (“Raptive”) for the purposes of placing advertising on the Site, and Raptive will collect and use certain data for advertising purposes.

To learn more about Raptive’s data usage, click here: https://raptive.com/creator-advertising-privacy-statement

The Use of Cookies

  • A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser.
  • The identifier is then sent back to the server each time the browser requests a page from the server.
  • Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.  
  • Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

We use cookies for the following purposes: 

  • authentication – we use cookies to identify you when you visit our website and as you navigate our website.
  • security – we use cookies [as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials and protecting our website and services generally.
  • advertising – we use cookies [to help us display advertisements that will be relevant to you.
  • analysis – we use cookies [to help us analyze the use and performance of our website and services.

We use Google Analytics to analyze the use of our website.

Google Analytics gathers information about website use by means of cookies.

The information gathered relating to our website is used to create reports about its use.

Google’s privacy policy is available at https://www.google.com/policies/privacy/

DATA RETENTION

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy.

However, I may also be required to retain this information to comply with my legal and regulatory obligations, resolve disputes, and enforce my agreements.

I generally keep your data for the following time period: 2 years.

YOUR RIGHTS

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information.

While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

  • Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
  • Change, restrict, delete. You may also have the right to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
  • Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
  • Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

HOW TO CONTACT ME

For EU data protection law purposes, I, Louise Bollanos, am the data controller for your personal information.

If you have any questions or concerns, please contact me using the contact form here.